Frequent Asked Questions
What is the resolution of your final render?
We provide Full HD resolution for each final render. We also have option to upgrade to 4k for printing at an additional cost.
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What file format shall I receive for final project?
MP4
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What payment method do you accept?
We process payment via Stripe. We accept most credit & debit cards.
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How do I make an order?
First, you will send an inquiry with details of your projects. Then, I will give you a quote, and estimate time the project will start and finish. After agreement, we will start working on the project.
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How long does it take for the project to finish?
About 2 weeks for 2 minutes animation. For longer and more complicated subjects, it requires more time
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How do I receive the project when completed?
We will upload the project on our drive and send you the link to download.
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How long does the download link available?
We will keep your file on our drive 3 months after project is finished.​
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